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Study Loop

Floristry Color Mastery Program

Privacy Policy

Your privacy matters to us. We're committed to protecting your personal information and being transparent about our data practices.

Last Updated: March 15, 2025

Information We Collect

At Study Loop, we collect information to provide you with the best learning experience in floristry and color combinations. The data we gather helps us personalize your educational journey and improve our services.

  • Personal identification information including your name, email address, and contact details
  • Account information such as username, password, and profile preferences
  • Learning progress data including course completion rates, quiz results, and skill assessments
  • Device and browser information to optimize your experience across different platforms
  • Communication data from your interactions with our support team and instructors
  • Payment information processed securely through our trusted payment partners

We never collect sensitive personal data beyond what's necessary to provide our educational services. Your learning progress remains private and is only used to enhance your personal experience.

How We Use Your Information

Your information serves multiple purposes that directly benefit your learning experience. We use this data responsibly and only in ways that add value to your floristry education.

We analyze your learning patterns to recommend courses that match your interests and skill level. This helps you discover new aspects of color theory in floristry that you might find fascinating. Your progress data also helps our instructors understand which teaching methods work best for different learning styles.

Communication data helps us provide better customer support and send you relevant updates about new courses, industry trends, and learning opportunities. We also use aggregated data to improve our platform's functionality and develop new educational content.

We never sell your personal information to third parties. Any data sharing is limited to trusted educational partners and service providers who help us deliver your courses more effectively.

Your Privacy Rights

You have comprehensive control over your personal data. We believe in transparency and your right to understand and manage how your information is used in our learning platform.

Access Your Data

Request a complete copy of all personal information we have about you, including your learning history and account details.

Update Information

Correct or modify any personal information that's inaccurate or outdated through your account settings or by contacting us.

Delete Your Account

Request permanent deletion of your account and associated data, with the option to download your certificates first.

Control Communications

Manage email preferences, opt out of marketing communications, and choose which updates you want to receive.

To exercise any of these rights, simply contact our privacy team using the information provided below. We typically respond to requests within 30 days and will guide you through the process step by step.

Data Security & Protection

Protecting your personal information is one of our highest priorities. We implement multiple layers of security to safeguard your data from unauthorized access, alteration, or disclosure.

Our technical safeguards include encrypted data transmission, secure server infrastructure, and regular security audits. We also maintain strict access controls, ensuring only authorized personnel can access your information for legitimate business purposes.

  • SSL encryption for all data transmitted between your device and our servers
  • Regular security assessments and vulnerability testing by third-party experts
  • Secure data centers with physical access controls and environmental monitoring
  • Staff training programs on data privacy and security best practices
  • Incident response procedures to quickly address any security concerns

While we implement industry-standard security measures, no system is completely immune to risks. We continuously monitor and update our security protocols to address emerging threats and maintain the highest level of protection for your data.

Data Retention & International Transfers

We retain your personal information only as long as necessary to provide our educational services and comply with legal requirements. Different types of data have different retention periods based on their purpose and regulatory requirements.

Account information and learning progress data are kept active while your account remains open. After account deletion, we may retain some anonymized data for statistical analysis and service improvement. Financial records are maintained according to accounting standards and tax regulations.

As a global learning platform, your data may be processed in different countries where our service providers operate. We ensure all international transfers comply with applicable privacy laws and maintain adequate protection standards.

When we transfer data internationally, we use appropriate safeguards such as standard contractual clauses and adequacy decisions. These mechanisms ensure your privacy rights are protected regardless of where your data is processed.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your learning experience and understand how you interact with our platform. These tools help us remember your preferences, track your progress, and provide personalized content recommendations.

Essential cookies are necessary for basic platform functionality, including login sessions and security features. Analytics cookies help us understand which courses are most popular and where students might need additional support. Marketing cookies enable us to show you relevant educational content and course recommendations.

You can control cookie settings through your browser preferences, though disabling certain cookies may limit some platform features. We respect your choices and provide clear information about how different types of cookies are used on our site.

Third-Party Services & Partners

Study Loop works with carefully selected third-party services to deliver the best possible learning experience. These partners help us with payment processing, content delivery, customer support, and platform analytics.

All our service providers are required to maintain strict confidentiality and use your data only for the specific services they provide to us. We conduct regular reviews to ensure our partners meet our privacy and security standards.

  • Payment processors handle financial transactions securely without storing sensitive payment details
  • Content delivery networks ensure fast, reliable access to course materials worldwide
  • Analytics providers help us understand platform usage while maintaining user anonymity
  • Customer support tools enable efficient communication and issue resolution
  • Email service providers manage course notifications and marketing communications

Contact Our Privacy Team

Questions about this privacy policy or how we handle your data? We're here to help and provide clear answers about our privacy practices.

Email: [email protected]

Address: 51 Tabriz St, Baku 1072, Azerbaijan

Phone: +994 12 457 41 26

This privacy policy is effective as of March 15, 2025. We may update this policy periodically to reflect changes in our practices or legal requirements. We'll notify you of any significant changes via email or platform announcement.